Welcome to the documentation for the AH Rovo JIRA Agent for HubSpot. This guide will help you set up and configure the application to integrate HubSpot with your Atlassian JIRA Jira Service Management environment.
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Setup Steps
Step 1: Create a HubSpot Private Application
To use the AH Rovo JIRA Agent for HubSpot, you must create a HubSpot private application with specific permissions. Follow these steps:
Log in to your HubSpot account.
Navigate to Settings > Integrations > Private Apps.
Click Create a private app.
Provide the following details:
Name: Enter a name for the private application (e.g., "AH Rovo Integration App").
Description: Provide a short description (e.g., "Private app for integrating HubSpot with AH Rovo JIRA Jira Agent").
Assign the following permissions to the private application:
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Save the private application and generate an access token.
Step 2: Configure the AH Rovo Agent for HubSpot
Obtain the access token generated in Step 1.
Log in to your Atlassian JIRA Jira Service Management environment.
Navigate to the AH Rovo Agent configuration panel:
Go to Settings > Apps > AH Rovo JIRA Agent for HubSpot.
Enter the following details:
HubSpot Token: Paste the token generated from your HubSpot private application.
Save the configuration.
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Verification
Test the integration by creating a support ticket in JIRA Jira Service Management.
Ensure the AH Rovo Agent retrieves customer profiles and interaction histories from HubSpot.
If everything is set up correctly, the integration will enhance your support operations by providing real-time customer insights directly within JIRAJira.
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Support
If you encounter issues during setup or usage, please contact don't hesitate to get in touch with AH Solutions support:
Website: https://www.ahsolutions.dk/
Thank you for choosing AH Rovo JIRA Agent for HubSpot!